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I will start by telling you that I have made many mistakes concerning my reviews.
Review Mistakes I Have Made:
1. Asking my clients to review me on my site using a review plugin
2. Asking my clients to review me on a 3rd party sites like Linkedin and Mosaic Hub
You can see I have many positive reviews on this page that do not show up on local searches
3. Not asking my clients for reviews…. this is the worst of all.
There are only 3 sites that I should focus on getting my reviews (a 4th for Real Estate Agents)
1. Google Local
2. Yelp
3. Facebook
4. Zillow
When I search for local businesses these are the only reviews that I see that propagate on the first page of Google. Although, Facebook reviews do not populate on the search engines they can prove useful for people on Facebook… which is almost everyone.
If you still need to be convinced that getting online reviews is important you can do a simple Google search to get some feedback from the pros. Here are some reasons why it is important.
If you want customers to find you on Google, look good on Google.
Whitespark has created a simple and free tool to get Google Reviews for your business. Thank you @Whitespark !
Previously I had written that the easiest way to get Google Reveiws was to send your clients a direct link to your review box.
There is a problem with this method… Your customers need to be logged in to Google for it work. This seems to be a bigger problem than I assumed it would be.
If you are interested in learning how to create a link to directly to your Google Reviews the directions are at the end of the post.
Rather than sending a lengthy email and confusing directions on how to give me a review. Whitespark has created a tool that creates printable easy to follow instructions for how to leave a Google review, on both desktop and mobile.
You Can Create Your instructions by just:
SAMPLE GOOGLE REVIEW INSTRUCTION SHEETS:
>> TheMadronaGroup-Review-Handout
>> TheMadronaGroup-Review-Handout-Mobile
Visit the Review Handout Generator tool and create .PDF instructions for Desktop and Mobile.
During your initial consultation or listing or buying appointment give your client a handout.
Explain that you will be giving them 5 star service. If at any point through the transaction that they feel like you are not providing 5 star service to please let you know so that you can make corrections immediately. That once the transaction is completed you need them to follow the directions on that sheet to give you a 5 star rating. That your business depends on your clients receiving world class service and sharing that with others.
Let them know if they are at a desktop they can you use the Desktop Instructions and link to your instruction sheet.
If they are on mobile they can use those instructions and link to your instruction sheet.
As soon as you have completed the transaction follow up with your client and remind them about the review process you had discussed when you first met.
Send them another link to the instructions.
1. Go to Google Places API.
2. Enter your business information in the “Enter a location” field at the top of the map.
3. Click your business name in the list that appears.
4. Your Place ID will appear on the map, beneath your business name.
5. Add the Place ID to the end of following URL to create the direct link: <place_id>
6. Using the Place ID from the example above the direct link would be: https://search.google.com/local/writereview?placeid=ChIJD-0QZ9QGkFQRIid_1QVBXMw
7. Send this link to your past, current and future clients
If you are interested in getting more reviews in more locations you can try a tool to assist you. A great review tool specifically for real estate agents is Real Satisfied.
Once you have created your account, profile, office settings, and which reviews you would like to encourage. You can send a survey invitation to your clients.
The survey invitation will look something like this:
If your clients give you a 5 star rating they will be directed to add the review to your enabled review platforms.
We send out an email with a direct link to each of the review sites that we would like a review from that reads something like this:
It’s always our pleasure to email friends and thank them for their business because we realize that you could have chosen to do business with someone else. So again, thank you for giving us the opportunity to work with you.
The other reason we are writing you today is to ask if you have any feedback about your experience working with us.
We generally use this feedback as a testimonial in our marketing material.
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View Comments
We had never heard of Whitespark, it looks like a great way to get your customers to give testimonials with minimal hassle. Thanks for the great tip, Jason
Hey Marty. Yeah, I thought it was a good find. Hope it helps.
Hi Jason - hope you don't mind the quick plug. We created a tool kind of similar to Whitespark for creating a one-page Google review PDF. Our tool is updated with some of Google's latest technology and doesn't require different instructions for mobile vs desktop so it's a bit easier for the reviewer to follow.
Also, the tool is 100% free to use and (unlike Whitespark) doesn't even require an account or registration. Give it a test drive: https://arrivala.com/google-review-handout-generator
If you wanted to update this article to include a little blurb about this tool your readers may appreciate it. Thanks!
बहूत अच्छा बताया गया है
सरकारी योजनओं, भर्ती एंव अन्य प्रकार की जानकारी और ऑफिसियल forms डाउनलोड करने के लिए visit करें
Nice recommendation, thank you!
Thanks for stopping by.
100%. This approach is right on the mark, Jason. There are a handful of mechanisms for streamlining these strategies, with varying prices and effectiveness. For larger enterprises, https://birdeye.com is among the most popular, while https://rvw.app is emerging as a heavy contender for businesses of all sizes. These and others like them can save loads of time.